Frequently Asked Questions

How do I download the database?

Once your order is placed, you will receive a link via email to download the database. You can download the database instantly from that link.  If you don’t receive the link, please check your SPAM folder.  If you are having trouble downloading the database, please contact us.

What are the restrictions placed on the use of the data?

We have a page dedicated to the license information.

How often do you update each database?

There is no set schedule for our updates.  We post the date of each update on the page of the database.  We try to update each database one to two times per year.  Data that doesn’t change often will sometimes only be updated once per year.

How do I get updates?

Since we offer the database at such a low price, we don’t include updates in the price.  If you need to update the database, you will need to purchase the database again.

Can I view a sample of the data before I buy it?

On the product page of each database is an option to download the sample data.  We provide 30 records from each database.  If you are having trouble downloading the sample data, please contact us.

How many times can I download the database?

You can download the database 3 times. Once you place an order, an email with a download link will be emailed to you.

Do you sell email addresses?

No, we don’t sell databases with email addresses.

What is your return policy?

We offer a 100% money-back guarantee.  If you are unhappy with the data, please contact us with your order number.

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